Terms and conditions.

All our terms and conditions are clearly presented at the time of booking and you will need to accept these to confirm your place. We also email these out to you in your booking confirmation email so you have a record.

All student work needs to be collected within 2 months of the completion of their class or term. Please check the FAQ’s for up to date collection times. As we have limited storage capacity, work not collected will be donated to charity.

Your designated teacher may change at any time without notice.

For term bookings: If you miss a class during your term, you may do a makeup class during that term only, if there is space available. We do not guarantee to replace your missed class but we will do our absolute best to accomodate you.

If classes are cancelled by The Wheelhouse for any reason, then a credit for that class will be provided for you to use within 12 months.

We do not offer refunds for cancellations unless notified at least 7 days prior to your initial class date. All our terms and conditions are clearly presented at the time of booking for you to accept before confirming your place. For full visibility we also email these out to you in your booking confirmation email.

Code of Conduct - we ask that all students show respect to everyone else at the Wheelhouse Studio. Aggressive or sexually inappropriate behaviour towards other students or staff will not be tolerated. If you display this behaviour then the Wheelhouse has the right to ask you to leave and you may forfeit any remaining classes.